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Finding the right care for you

When you're not feeling well, you need to get the right kind of help – and sometimes quickly. But it's not always exactly clear where to go. We’re here to help you find the right care because it can make a big difference for your health and your wallet.
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Tell us, what’s going on?

Now, let’s get you the help you need.

Help! It’s an emergency

    • Stop what you’re doing and go directly to the nearest emergency room or call 911. Find the nearest ER in the Oscar app or at https://www.hioscar.com/care-options. Oscar plans cover qualifying life-threatening emergency room services – even if the hospital is out-of-network. 

It’s not an emergency, but it’s urgent

    • We’ve got you covered. Check out the options below and pick the one that best matches your needs.

    • Great. You can talk with a provider in as little as 15 min with Oscar’s Virtual Urgent Care1. It’s $0 and available 24/7 anywhere in the US. Yes, even at 2am.
    • We’re glad you know what you need. Find an in-network urgent care near you in the Oscar app or at hioscar.com/search.
    • No worries! You can talk with a provider in as little as 15 min with Oscar’s Virtual Urgent Care. It’s $0 and available 24/7 anywhere in the US. 

I need routine or preventative care. Or have another concern, but it’s not urgent.

    • We’re happy to hear that you’re taking care of your health. Just choose an option below to connect with the right provider.

    • Great!All you need to do is book a visit and you’re set. You can schedule something with your provider directly through your Oscar app or go to hioscar.com/search. If you have an Oscar Care provider, book a virtual visit with them directly through your Oscar app or at hioscar.com/member/virtual-primary-care.
    • Let’s do it!Try Oscar Primary Care2. It’s already included in your plan, which is great! It’s just like regular primary care but from the comfort of your couch. Schedule a visit right from the Oscar app. Video and phone visits are $0. And your provider can connect you with in-person care if you need it.

I feel like I need to see a specific type of provider

    • On it! Let’s find the right provider for you. See the options below to find someone who can help you.

    • Not to worry! A primary care provider can help direct you to the right provider. So let’s connect you with Oscar Primary Care. It’s already included in your plan and it’s just like regular primary care but from the comfort of home. You can schedule a visit right from the Oscar app. And your provider can connect you with in-person care if you need it.
    • Great! We recommend that you discuss seeing a specialist with your primary care provider before booking an appointment. This will help them stay informed about whatever you’re experiencing. Once you do, just book a visit and you’re set. Find a provider or check to see if your provider's in Oscar’s network in the Oscar app or at hioscar.com/care-options. You can search by specialty or condition. 

Still need help finding the right care?

Contact your Care Team at (855) 672-2755. You can also reach out through your Oscar app or online account. Your Care Team can help you find in-network providers, meds, and resources. Or help you understand your plan and benefits.
Oscar member
Footnotes
1
Oscar’s Virtual Urgent Care offerings are not available in US territories or internationally. If you have an HSA-compatible high-deductible health plan or a Secure plan, you won't be eligible for $0 visits. Prescriptions, visits and services may be limited per provider discretion.
2
Oscar Primary Care providers are employed by Oscar Medical Group, not Oscar Insurance Company or its insurance plan affiliates. Oscar Primary Care is only available for members ages 18 and over. Prescriptions, visits and services may be limited per provider discretion.