Loading page
Let us bring care to you
Oscar Care brings together Oscar Primary Care and Virtual Urgent Care to help you stay on top of your health for the short and long term.
A unique approach to personalized healthcare
Oscar Care connects you to a team of experts dedicated to you. They can answer your medical questions and provide you with high-quality care.
Care in your pocket, on your schedule
Schedule video and phone appointments with your dedicated team. Visits with providers through Oscar Primary Care are $0 per visit (in select markets). And, messaging is $0 too!
Care when something sudden comes up
Feeling sick or need a last minute prescription refill? Connect with an urgent care provider at no cost. Get a diagnosis, a new prescription or a quick refill on most prescriptions — in as little as 15 minutes.
Care for all your questions
A team of Medical Assistants is here to support you. They can answer your questions related to how virtual care works and about any in-person follow up services like labs and prescriptions.
Providers who are there for you
With an Oscar plan, you get access to high-quality providers, nurse practitioners, and Medical Assistants with experience in primary care and urgent care. And, they get to know you over time.
Get help with issues such as: High blood pressure, Preventive care, Asthma, Prescription renewals and refills, and more.
Frequently asked questions
Got questions? Here are some answers.
Oscar Care (opens in new tab) gives you a unique virtual care experience from the comfort of your home, at work, or on-the-go. With every Oscar plan, members get access to Oscar Care - an integrated approach to health care. Oscar Care includes Virtual Urgent Care (opens in new tab) and, in some markets, $0 Virtual Primary Care (opens in new tab) visits.
Oscar's Virtual Primary Care offerings vary by market and may not be available in your area. Oscar's Virtual Primary Care offerings are only available for members ages 18 and over. Learn more here (opens in new tab).
Oscar’s Care Team consists of care guides and nurses who can help answer your questions and save you money by finding the most affordable, highest quality care in your area. And when you need us most, your Care Team will be there for you in a way that’ll make you forget we're a health insurance company.
If you’re managing a chronic condition, receiving treatment, or have an upcoming procedure, your nurse can also help coordinate your care so you can feel better faster.
You can contact your Care Team from your account online (opens in new tab) or in the Oscar app (opens in new tab), or call them at (855) 672-2789.
Oscar’s Virtual Urgent Care is available on all Oscar plans. Oscar members can use Virtual Urgent Care in all 50 states, however it is not available in US territories or internationally. Prescriptions, visits and services may be limited per provider discretion.
Oscar Primary Care offerings vary by market and may not be available in your area. Oscar Primary Care offerings are only available for members ages 18 and over.
Oscar Primary Care is great if you’re looking to establish long-term care with a primary care provider. They get to know your unique needs and can help you manage your whole health, including chronic care management for issues like high blood pressure, diabetes, and more.
When something urgent comes up, Virtual Urgent Care offers you a care alternative to get care right away for things like pink-eye, skin issues, minor sprains and bruises, flu, sore throat, etc. You can easily request a phone or message consultation from the comfort of your home through our app. However, if you’re having a medical emergency, go to your nearest emergency room or dial 911.
If you have a primary care provider that you’re happy with, there’s no need to rely on Oscar Primary Care (opens in new tab) too. It’s always best and safest to have one primary care provider (opens in new tab) who can oversee your care.
That said, if you have a primary care provider, but you’re looking for a new one, Oscar Primary Care may be a great and convenient option for you. If you want to switch to Oscar Primary Care, we are happy to coordinate with your previous provider to get your medical records.
*Cigna + Oscar coverage is insured by Cigna Health and Life Insurance Company. CA: benefits administered by Oscar Health Administrators. Other states: benefits administered by Oscar Management Corporation. Pharmacy benefits are provided by Express Scripts, Inc. Oscar Primary Care is exclusively provided through the Oscar App or Website. Care is provided via messaging, phone, or video appointments.
Your provider will assess your health and any existing conditions, and they’ll recommend a personalized care plan for you, which may include writing prescriptions. Your Oscar Primary Care provider will not write prescriptions for you that were prescribed by another provider or specialist unless they deem them medically necessary based on your specific needs.
If you need a one-time last minute refill for something that was prescribed by a provider outside of Oscar Care, we encourage you to use Oscar Virtual Urgent Care. All Oscar members can use Oscar Virtual Urgent Care regardless of whether they have a primary care provider through Oscar Primary Care or not.
Ready to get started?
Enroll in an Oscar plan to gain access to Virtual Care.
Footnotes
*For 2025, Oscar Primary Care is available in TX (excluding non-elite EPO Bronze plans), NY (excluding Standard Silver, Standard Bronze, and Secure plans), FL (excluding HSA and Secure plans), AZ (excluding Secure plans), GA (excluding HSA and Secure plans), OK (excluding Secure plans). Oscar Primary Care providers are employed by Oscar Medical Group, not Oscar Insurance Company or its insurance plan affiliates. Oscar Primary Care is only available to members 18 years of age and older. Prescriptions, visits and services may be limited at the provider’s discretion and Oscar Primary Care is not intended to be used in conjunction with another primary care consultation. Oscar Care in-person visits in conjunction with your virtual visit may have a copayment. Due to medical licensing laws, you must be in your home state at the time of your virtual visit.
On HMO plans in GA and TX, and on EPO plans in Northern and Central FL markets there may be a cost share associated with your visit. Please view plan details here for more detailed information.
Oscar’s Virtual Urgent Care offerings are not available in US territories or internationally. If you have an HSA-compatible high-deductible health plan or a Secure plan, you won't be eligible for $0 visits. Prescriptions, visits and services may be limited per provider discretion.
Oscar Medical coverage is underwritten by Oscar Insurance Company located in New York, New York. Plans sold in New York are underwritten by Oscar Insurance Corporation located in New York, New York. Plans sold in Florida are underwritten by Oscar Insurance Company of Florida. Plans sold in New Jersey are underwritten by Oscar Garden State Insurance Corporation. Administrative Services for all plans provided by Oscar Management Corporation. Plans sold in Texas use policy and associated COC form numbers OSC-TX-IVL-HMO-EOC-2025-HIX OHIN-134128348; OSC-TX-IVL-HMO-EOC-2025 OHIN-134128297; GUIDED OSC-TX-IVL-HMO-GOLD-GUIDED-CARE-EOC-2025 OHIN-134128360; OSC-TX-IVL-EOC-2025 OHIN-134080911;OSC-TX-IVL-EOC-2025-HIX OHIN-134080906; OSC-TX-S-IVL-EOC-2025-HIX OHIN-134079760; OSC-TX-S-IVL-EOC-2025 OHIN-134079760. Plans sold in Virginia use policy and associated form numbers VA ON OSC-VA-IVL-EOC-2025-HIX OHIN-134065976; VA OFF OSC-VA-IVL-EOC-2025 OHIN-134065976.
HMO products are offered by Oscar Insurance Corporation and Oscar Buckeye State Insurance Corporation in Ohio, Oscar Health Plan, Inc. in Arizona and Illinois, Oscar Health Plan of Pennsylvania, Inc in Pennsylvania, Oscar Health Plan of Georgia in Georgia, Oscar Health Plan of North Carolina, Inc. in North Carolina, Oscar Managed Care of South Florida, Inc. in Florida, Oscar Health Plan of New York, Inc. in New York, and Oscar Managed Care in Texas.
All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs, and complete details of coverage, contact a licensed agent or Oscar sales representative.